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Regulatory and quality documents

Published documents for aiTriage v1 and TIIM Healthcare. Dates reflect the copies shown; ask our team about current status and availability.

CSA

CLS(MD) Level 1

Cybersecurity label

Published CLS(MD) Level 1 label for aiTriage v1, reference CSA/MDX00001. The scheme link explains the label requirements.

HSA

Singapore: Class C registration

The Singapore Medical Device Register lists aiTriage v1 (DE0507506) as a Class C medical device, registered on 18 November 2022.

BSI

ISO 13485:2016

Quality management system certificates

BSI certificates MD 722215 (UKAS accreditation) and MD 814895 (SAC accreditation, issued by BSI Singapore) cover the design, development, manufacture and distribution of triage risk stratification software, plus the import, storage, distribution, installation and servicing of patient monitoring and electrocardiograph devices. MD 814895 also covers general active medical devices and monitoring devices. Both are effective from 5 April 2026 to 4 April 2029.

Document date: April 5, 2026
Expiry shown: April 4, 2029
MDA

Malaysia: Class C registration

The MDA certificate records aiTriage v1 as a Class C medical device, registration GC8288223-137875.

Document date: June 28, 2023
Expiry shown: June 27, 2028
Hanoi Department of Health

Vietnam: Class B declaration

The Hanoi Department of Health document records a Class B declaration for aiTriage v1, number 230002997/PCBB-HN.

Document date: November 15, 2023

Manufacturer address

TIIM Healthcare Pte. Ltd.

203 Henderson Road

Henderson Industrial Park, #12-07

Singapore 159546

Reporting an incident

Report a suspected serious incident or potential safety issue involving aiTriage v1 to our support team.

Email: support@tiimhealthcare.com

As the manufacturer, we report to the competent authority in each market where the device is cleared. You may also report directly to your national authority.

Information submitted is governed by our privacy policy.

Report directly to a national authority